Cyxus Reviews
Cyxus Customer Reviews (15)
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Cyxus Customer’s Q&A
About cyxus.com Prices and Cost?
Cyxus.com is an online platform that offers a variety of glasses. The prices for their products vary. For instance, their Prescription Glasses start at $6.99. They have a range of glasses like the Wing - Bright Black priced at $19.99, Jola Upgrade - White Tortoise at $19.99, Polarized Sunglasses 1489 - Black at $26.99, and Spike - Bright Black at $19.99. They also offer Polarized Folding Sunglasses priced between $31.99 and $32.99. Additionally, they have a product called Jola Photochromic priced at $44.99. It's important to note that these prices are subject to change and it's always best to check the website for the most current pricing.
About cyxus.com Payment Method?
Cyxus.com provides several payment methods for its customers. The website ensures that your information, including sensitive information, is protected both online and offline. The payment page is secure, encrypted, and protected with the best encryption software in the industry - SSL. You can choose your preferred payment method from the following options: Credit/Debit Cards, PayPal, and BANK Transfer. Please note that the availability of these payment methods may vary based on your location.
Cyxus FAQs
How can I order from Cyxus.com?
To order from Cyxus.com, you can follow these steps:
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Select Lenses: Choose your favorite frames. If you're unsure, you can use their Virtual Try-on tool by uploading your photo to find the best possible frame for you.
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Choose Prescription Type: If you're ordering prescription glasses, you'll need to provide your prescription details.
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Add Your Prescription: You can choose to Upload File, Enter Manually or Email Later. It's necessary to have your eye prescription. Some index need to be including: sphere (left and right), cylinder (left and right), axial (left and right), PD.
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Choose Your Index Lenses: You can choose between Clear Lenses or Blue-Light-Blocking Lenses. If you want to have anti-blue light function, you can choose anti-blue light lens.
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Add to cart and pay: After you have selected everything, put your payment information in the checkout portal and you are all done! They support many payment types.
Please note that the shipping time may vary depending on your location. For more detailed information, you may want to check their shipping information page. If you have any issues, you can contact their customer service for assistance.
About cyxus.com Popular Products and Services?
Cyxus is an American brand that started in 2009. They offer a variety of eyewear products. Their popular products include blue light-blocking glasses, sunglasses, and prescription glasses. The blue light-blocking glasses feature a non-tinted high energy visible (HEV)-absorb lens, meaning their lenses are virtually clear. They offer both adult and child ranges of blue light-blocking glasses, which can be prescription, nonprescription, or reading lenses. In addition to blue light glasses, Cyxus has a range of sleep glasses it recommends a person should wear in the evening to block out blue light that could negatively affect the sleep cycle. All of Cyxus’ nonprescription sunglasses feature polarized lenses, which reduce water, snow, and road surface glare. They also offer a variety of styles, colors, and frames to choose from. The prices for Cyxus blue light-blocking glasses range from around $13–119. The company is committed to promoting sustainable development principles by considering environmental and social factors in product design and production processes to meet the needs of future generations. They aim to reduce resource dependency and protect the environment.
cyxus.com Return Policy?
Here are the details of the Return Policy and Shipping Policy for Cyxus.com:
Return Policy: - If the item arrived broken, you should contact them within 14 days from the delivery date and follow the procedure for the 3 Days Product Guarantee. - If the item has a high value, they may ask you to return it. Please include all of its accessories in the returned parcel. If an accessory or component is missing, they will ask you to pay for it. - If any manufacturing defects are found on the glasses, please contact them within 14 days and send them the photos of the damaged part and they will resend a brand new to you. - If you accidentally damaged the glasses, they will offer you a new identical pair at 50% off of the current retail price. - Damage caused by chemical, heat, inappropriate disassembly, scratches, collision, and other human factors is not covered. - They will not accept requests for a refund or a replacement after 14 days from delivery.
Shipping Policy: - You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. - The total time it takes to receive your order is the sum of the processing time and the shipping time. - They usually require 0-2 (1-3 for prescription glasses) business days to process an order. - Shipping time is the time for your item(s) to travel from their warehouse to your destination. - Shipping fee: Free shipping over US$50. Automatically apply without coupon code. - All items being sold at Cyxus.com are guaranteed to be delivered to buyers within 60 days (90 days for South Africa). And all orders shipped from the US, UK, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Mexico). You can get a full refund if you have not received your item(s) beyond this time. - Full refunds are not available under certain circumstances such as delays caused by the buyer providing incorrect or incomplete delivery information, delays in delivery caused by any force majeure incidents, any un-insured order that is lost or stolen, and delays in delivery caused by any other beyond Cyxus's control.
How do I contact Cyxus.com?
You can contact Cyxus.com through the following ways:
- Email: You can reach out to the Cyxus Customer Service Team at website@cyxus.com.
- Phone: You can call them at 302-601-2666.
- Address: Their physical address is 108 West 13th St, Wilmington, DE 19801.
- Opening Hours: They are open from Monday to Saturday: 9am - 10pm and on Sundays: 10am - 6pm.
Please note that this information is subject to change, so it's always a good idea to check their official website for the most current contact information..